Privacy Policy

1. Introduction

Mouyassir ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

• Account Information: Name, email address, phone number, company name, and business details when you sign up for Mouyassir.
• Business Data: Transaction records, inventory data, financial records, payroll information, customer data, and sales records that you input into our platform.
• Usage Data: Browser type, IP address, pages visited, time and date of visits, session duration, and device information.
• Communication Data: Any messages, support tickets, or feedback you submit to our team.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our ERP services
• To process your transactions and manage your account
• To send you service-related announcements and updates
• To provide customer support and respond to inquiries
• To identify and prevent fraud or technical issues
• To analyze usage patterns and improve our product
• To send promotional communications (with your consent)
• To comply with legal obligations and enforce our terms

4. Data Security

We implement industry-standard security measures including encryption, secure data centers, access controls, and regular security audits to protect your personal and business data against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal and business data for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time, subject to legal retention requirements. Deleted data may be retained in backups for up to 90 days before permanent deletion.

6. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with:

• Service providers who assist us in operating our platform (under strict confidentiality agreements)
• Authorized users in your organization within your account settings
• Legal authorities when required by law or to protect our rights

7. Your Rights

Depending on your location, you may have the following rights:

• The right to access your personal and business data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict processing of your data
• The right to data portability (export your data)
• The right to opt-out of marketing communications
• The right to withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and understand how you use our platform. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our service.

9. Third-Party Links

Our website may contain links to third-party websites and integrations. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information or connecting integrations.

10. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting the new policy on our website with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@mouyassir.com or visit our Contact page.